Optional rental insurance | for pay-as-you-rent items
There will be a time when you want to wash the items while you have them with you. For those occasions, please follow the care guide on the product's page.
However, you do not have to return the items washed. We will do the cleaning and make sure the items are ready for the next adventure.
We try to prevent this by including information about fit and sizing on the product pages. You can always visit us for a fitting appointment or ask for more info via firstname.lastname@example.org.
If the ordered item does not fit, please contact us within 24 hours after receiving it so we can jointly search for a solution.
You can either rent something else or receive a coupon for your next rental.
Garments must be returned in their original condition. If a garment is returned altered or damaged, additional fees will be charged. Garments may not be cut, dyed, painted or embellished. Tape, iron-on bonding web, glue or any other type of adhesives may not be used on garments.
If there is damage to the item, contact us via email@example.com
Yes, after the rental period you can: return, prolong the retnal or buy the item wiht a discount.
If you wish to return the item, you can use the bag we sent the clothes in. Write to us via firstname.lastname@example.org and we'll send you the return label.
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With Palanta you not only enjoy an endless wardrobe, but you can wear items from ethical and sustainable brands.
Read our brand blogs and learn more about their production, materials and meet the one who made your clothes.